Rachel is a key member of the Senior Management team in her role as Head of Business Support. She has responsibility for the resourcing, administration and finance areas of the business, ensuring these operate as efficiently and effectively as possible whilst maintaining excellent standards of customer service for our internal and external customers alike. Prior to her 20 years (this year!) with SSG, Rachel began working life in hospitality, studying a Diploma in Hotel Management. Her affinity with finance led her to study AAT qualifications and the Microsoft Office applications, with Excel being her firm favourite! Away from SSG she enjoys spending time with her family, whether it be going for long walks with a rewarding pub lunch at the end, celebrating special events or simply just being together.