As a health and safety consultant, you will be supported by a team that values innovation, encourages continuous development and celebrates success. Who are we?SSG Training and Consultancy provides QHSE and HREL services to a range of organisations, across a variety of industry sectors including construction and allied services, manufacturing, retail, energy, agriculture, tourism, food and catering, education, events and facilities management.LocationThis position is based out of our head office in Plymouth and will require some travel throughout the South West and potentially nationwide, balanced with a degree of home/flexible working.The role involves:<ul><li>Conduct health and safety audits, site inspections and risk assessments</li><li>Develop and implement health and safety policies and procedures tailored to client needs</li><li>Provide clear, practical advice on compliance with UK legislation</li><li>Deliver engaging training and toolbox talks</li><li>Support clients with ISO and environmental management systems</li></ul>We are looking for someone who:<ul><li>Has Tech IOSH or higher IOSH membership (essential)</li><li>Has NEBOSH General Certificate (or equivalent)</li><li>Has strong knowledge of UK health and safety law</li><li>Has excellent communication and problem-solving skills</li><li>Sets and attains high personal and professional standards</li></ul>Desirable (but not essential):<ul><li>Experience with ISO 9001, 14001 and 45001</li><li>Knowledge of environmental management systems</li><li>Auditor qualifications or experience in quality and sustainability</li></ul>To applyIf you would like to work in a forward thinking and successful company providing excellent personal development opportunities, together with a competitive salary, then we would like to hear from you. Please forward your CV with a covering letter by email to&nbsp;alex.mckay@ssg.co.uk.

Join the team and help our clients build safer, smarter and more sustainable workplaces.

Health and Safety Consultant

Are you a passionate trainer who can own a room, energise learners, and make health and safety engaging, memorable and meaningful?Who are we?SSG Training and Consultancy provides QHSE and HREL services to a range of organisations, across a variety of industry sectors including construction and allied services, manufacturing, retail, energy, agriculture, tourism, food and catering, education, events and facilities management.LocationThis position is based out of our head office in Plymouth and will require some travel throughout the South West and potentially nationwide, balanced with a degree of home/flexible working.The role involves:Delivering high-quality training across a wide range of accredited courses, including IOSH, IEMA, NEBOSH, PASMA and SSG-certified programmes.You will be more than a presenter - you’ll be a mentor, motivator and subject-matter expert who empowers people to think differently about safety. In return, you’ll join a supportive, ambitious team with a robust mentoring programme, strong culture of collaboration and ongoing professional development tailored to help you grow and thrive. We are looking for someone who has:<ul><li>Tech IOSH or higher IOSH membership (essential)</li><li>NEBOSH General Certificate (or equivalent)</li><li>Strong knowledge of UK health and safety law</li><li>Excellent communication skills</li><li>Industry experience</li><li>Is highly motivated to provide a superior customer service experience</li><li>Full UK driving licence and willingness to travel</li></ul>To applyIf you would like to work in a forward thinking and successful company providing excellent personal development opportunities, together with a competitive salary, then we would like to hear from you. Please forward your CV with a covering letter by email to&nbsp;alex.mckay@ssg.co.uk.

Inspire change, deliver knowledge, shape safer futures.

Health and Safety Trainer

Excellent opportunity for an ambitious health and safety professional, looking to inspire people and businesses to work safely and sustainably.Who are we?SSG Training and Consultancy provides QHSE and HREL services to a range of organisations, across a variety of industry sectors including construction and allied services, manufacturing, retail, energy, agriculture, tourism, food and catering, education, events and facilities management.LocationThis position is based out of our head office in Plymouth and will require some travel throughout the South West and potentially nationwide, balanced with a degree of home/flexible working.The role involves:<ul><li>Delivering training across a broad range of industry accredited awarding bodies (IOSH, IEMA, NEBOSH, PASMA), as well as SSG certified courses</li><li>Visiting client premises and work sites - undertaking reviews, work site inspections and incident investigations, and identifying appropriate, proportionate remedial actions</li><li>Supporting development of HSE policies and associated documentation, including risk assessments</li><li>Undertaking gap analyses - reviewing existing health and safety processes, risk assessments, supporting documentation and competence levels and identifying / reporting on areas where improvements in HSE management systems are required, including training needs</li></ul>We are looking for someone who:<ul><li>Has membership of IOSH</li><li>Has a broad range of industry experience</li><li>Has the ability to provide practical health and safety solutions to our clients across a range of sectors</li><li>Enjoys inspiring clients and delivering both training and consultancy services</li><li>Has excellent communication skills, both written and verbal</li><li>Is highly motivated to provide a superior customer service experience</li><li>Sets and attains high personal and professional standards&nbsp;</li><li>Is competent at delivering both face-to-face and online training</li></ul>Additionally beneficial but non-essential experience in:<ul><li>ISO 9001, 14001, 45001</li><li>Environmental management</li></ul>To applyIf you would like to work in a forward thinking and successful company providing excellent personal development opportunities, together with a competitive salary, then we would like to hear from you. Please forward your CV with a covering letter by email to&nbsp;manuela.grossmann@ssg.co.uk.

We have an amazing opportunity available for a Health and Safety Trainer / Consultant.

Health and Safety Trainer / Consultant

Closing date: 5 July 2024As a member of our Customer Service and Sales team you will actively contribute towards our goal of 'Inspiring people and businesses to work safely and sustainably.'Working within the team, the primary focus of your role will be to act as the primary point of contact for first time and infrequent customers. This includes taking bookings and developing relationships. Every customer counts, and you will utilise your outstanding customer service skills to maximise opportunities and ensure every booking is processed with care and attention.Working efficiently and effectively, you will have to be flexible and able to prioritise, quickly adjusting to the demands of the department.Who are we?SSG Training and Consultancy provides QHSE and HREL services to a wide range of organisations, across a variety of industry sectors, including construction and allied services, manufacturing, retail, energy, agriculture, tourism, food and catering, education, events and facilities management.LocationThis position is based out of our head office at Plymouth.Customer serviceAlways follow SSG's friendly and professional customer service approachAsk the right questions to identify your customers' needsAnticipate customers' expectations and always aim to exceed them by giving proficient adviceMaintain a solid knowledge of our services on offerUp- and cross-sell across our full range of servicesCommunicate effectively and efficiently with your colleagues in the technical and customer service teamsProfessionally deal with any complaints and turn them into opportunities wherever possibleMaintain regular contact with a selection of existing clients via telephone or emailSalesMaximise opportunities for sales arising from every phone call you takeAchieve call targetsEngage with sales initiatives identified by the marketing and leadership teamSpot opportunities for up- and cross-sellingWork closely with the key account management and technical services teams, helping them to achieve their meeting targetsAdministrationGenerate training proposals, consulting with internal experts as and when requiredTake and process bookings over the phone or via emailProcess payments in a safe mannerRegularly update our customer databaseFlag any internal opportunities for improvementOur advisors must have:Proven experience in a phone-based customer service roleA level of care to act as an effective team player with drive, energy and passion to motivate self and fellow team membersStrong interpersonal skills and proven ability to develop and maintain cooperative and supportive relationships and communication channels with members of other teams Good administration and IT skills, particularly with MS Office programsA general ability to understand the bigger impact on the business and identify opportunities for growth, innovation and improvementAptitude to work independently, be able to prioritise and think about the broader impact of your decision-making across the businessAbility to remain calm under pressure and handle challenging situations / clientsA positive attitude towards problem solving / solutions-based approachA sense of humourThis is a full-time role, however part-time hours will be considered for the right applicant.BenefitsClose-down over ChristmasOnsite free parking at our training centres and officeRegular access to free learning and development opportunitiesIncentive and referral schemesWide range of company wellbeing benefits: internal exercise classes, mental wellbeing support, regular teambuilding activitiesBenefit of working in an organisation that treats employees with respect and compassion, living and working by our values of being professional, caring and friendlyWe take social responsibility very seriously and regularly support our team members' chosen charitiesTo applyIf you would like to work in a forward thinking and successful company providing excellent personal development opportunities, together with a competitive salary, then we would like to hear from you. Please forward your CV with a covering letter by email to manuela.grossmann@ssg.co.uk.

Join our Sales team as a Customer Service Advisor! 

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