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Difficult Conversations - Online

Performance issues, private matters that have an impact on the workplace, ill health, hygiene and attitude are just a few of the uncomfortable subjects business leaders have to tackle. But how do we best approach these conversations? And how do we achieve a positive outcome without alienating the individual?

This 2 hour module,  delegates work on practical examples, based on a simple process, that will ensure a successful difficult conversation.  This module is suitable for SME owners, directors and senior managers, team leaders, supervisors and employee representatives.


  • Identifying the challenge
  • Quick adjustment process - the theory
  • Practical exercises


Online Courses - The fee per delegate is £75.00 plus VAT.

Private Courses - If you have 6 or more delegates a private course may be a more suitable and cost effective option. Contact our Customer Service Team on 01752 201616 for more information.


This Module can be combined with other subjects for a half or full day course.  Please contact our Customer Service Team for more information.


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Course Details

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  • Start date: Thursday 1st January 1970 (01:00)
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