Difficult Conversations - Online
Performance issues, private matters that have an impact on the workplace, ill health, hygiene and attitude are just a few of the uncomfortable subjects business leaders have to tackle. But how do we best approach these conversations? And how do we achieve a positive outcome without alienating the individual?
This 2 hour module, delegates work on practical examples, based on a simple process, that will ensure a successful difficult conversation. This module is suitable for SME owners, directors and senior managers, team leaders, supervisors and employee representatives.
- Identifying the challenge
- Quick adjustment process - the theory
- Practical exercises
Online Courses - The fee per delegate is £60.00 plus VAT.
Private Courses - If you have 6 or more delegates a private course may be a more suitable and cost effective option. Contact our Customer Service Team on 01752 201616 for more information.
This Module can be combined with other subjects for a half or full day course. Please contact our Customer Service Team for more information.
- Start date: Thursday 1st January 1970 (01:00)
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