Main Banner
Searching for Courses...

Overcoming Challenges


This 1 day course is ideal for SME owners, directors, senior managers, start-up businesses and for offices without a HR background.

If you manage people, chances are you have had to have that awkward conversation, deal with complaints or issue a formal warning. In this course we will work through a number of case study based and real life examples, giving delegates the ability to tackle any people challenge with confidence.

Course Objectives:

Through a number of workshop based exercises and competent advice and guidance, delegates who complete this training will:

  • Discuss the importance of diversity and reflect on their current company procedures
  • Practice conversations relating to formal complaints and understand their responsibilities as managers
  • Learn simple techniques to enable them to have any kind of difficult conversation effectively and achieving a positive outcome
  • Understand the procedural requirements related to disciplinaries, grievances and formal complaints.

Course Programme:

  • Equality & Diversity
  • Bullying & Harassment
  • Difficult Conversations
  • Grievance and Disciplinary

Course Fees

Open Courses - Courses are delivered throughout the year at our regional training centres. The cost per delegate is £195.00 plus VAT. The Training Bundles fee per delegate is £175.00 plus VAT.

 

Please click here for more information on our Training Bundle fees.

 

Private Courses - If you have 6 or more delegates a private course at a venue of your choice may be a more suitable and cost effective option. Contact our administration team on 01752 201616 for more information. 

 

Other suggested and complementary courses:

Downloads


Book Course

Course Details

  • Course:
  • Location:
  • Start date: Thursday 1st January 1970 (01:00)
  • Places:

Change?

Please enter the names and email addresses of the people that are to attend the course.
If there are any special requirements please fill them in too.

No. Confirm later? Name Email Special requirements?

Please confirm the people that will be attending.

No. Name Email Special requirements?